What is changing?

  • Investment transactions will be facilitated by your CIBC advisor. As of June 28 you will no longer be able to complete Imperial Investor Service transactions online or by using the CIBC Mobile App, so you will fully benefit from the expert advice your CIBC Imperial Service advisor provides based on factors including your risk tolerance and investment objectives. You will still be able to sign on to your account online to monitor your holdings and get real-time market updates.
  • New investments in your portfolio will focus exclusively on CIBC investment products starting on June 30 so your advisor can provide more focused advice through a deeper knowledge of our CIBC investment products. This change won’t impact any existing third-party investment holdings or existing arrangements you have.

Please contact your CIBC Imperial Service advisor if you have questions about these changes and how they will impact you directly.