Accessibility Quick Links
Here's how to reach us for all other questions or issues:
Holiday opening hours
The CIBC Imperial Investor Service Contact Centre is open on the following statutory holidays:
Holiday |
Observed date |
Hours |
---|---|---|
Family Day |
February 15, 2021 |
8:00 am to 5:00 pm ET |
Victoria Day |
May 24, 2021 |
8:00 am to 5:00 pm ET |
Saint-Jean-Baptiste Day |
June 24, 2021 |
8:00 am to 5:00 pm ET English-speaking representatives only, as French-speaking representatives are unavailable. |
Canada Day |
July 1, 2021 |
8:00 am to 5:00 pm ET |
Civic Holiday |
August 2, 2021 |
8:00 am to 5:00 pm ET |
Thanksgiving |
October 11, 2021 |
8:00 am to 5:00 pm ET |
Boxing Day |
December 28, 2021 |
8:00 am to 5:00 pm ET |
Holiday closures
The CIBC Imperial Investor Service Contact Centre is closed on the following statutory holidays:
Holiday |
Observed date |
---|---|
Good Friday |
April 2, 2021 |
Labour Day |
September 6, 2021 |
Christmas Day |
December 27, 2021 |
New Year's Day |
January 3, 2022 |
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